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Tuesday, November 14, 2017

The Tyranny of the Necessary

Thing I am doing: Spot duty putting out daily fires, many of them caused by incomplete infrastructure as a result of the move.
Thing I would rather be doing: Leaving daily operations in the hands of my store managers, knowing the infrastructure was built and the store was at cruising altitude.

Thing I am doing: Physically lugging assets from the closed Tempe location to Chandler.
Thing I would rather be doing: Developing Chandler's infrastructure.

Thing I am doing: Patchwork to keep our Crystal Commerce deployment effective.
Thing I would rather be doing: Moving in-store sales to the Square Retail POS.

Thing I am doing: Triaging video game buys for deployment to the racks.
Thing I would rather be doing: Finishing the new process for shelf proxies and rack layout so that the staff can quickly and easily triage video game buys for deployment to the racks.

Thing I am doing: Swimming through admin every week to navigate and maintenance all the financial moves we made to make the store move happen in one piece.
Thing I would rather be doing: Looking for great new items I can bring in that will amuse and delight the store's visitors.

Thing I am doing: Ongoing buildout iteration and refinement.
Thing I would rather be doing: Ongoing process iteration and refinement.

Thing I am doing: Performing life support on underperforming categories.
Thing I would rather be doing: Developing new revenue streams like cell phone screen replacement, video game console repair, category adds like brick toys and children's games, disc media restoration using our awesome commercial-grade resurfacing machine, and event broadcasting and media compilation.

Thing I am doing: Learning, slowly and inefficiently, how to use the tools to create awesome graphic art assets for the business.
Thing I would rather be doing: Deploying awesome graphic art assets for the business, for uses such as signage, branding media, and wider channels of advertisement.

Thing I am doing: Spending late nights putting in pre-orders on distributor websites and answering emails I was too busy to deal with during the day.
Thing I would rather be doing: Sleeping.

Thing I am doing: Making sure that it continues to be possible for people to play games at the store.
Thing I would rather be doing: Actually playing a game once in a while.

Thing I am doing: Working in the business.
Thing I would rather be doing: Working on the business.

Thing I am doing: Administering a retail business.
Thing I would rather be doing: Writing epic adventure stories.

Thing I am doing: Working long hours to ensure the future of the business.
Thing I would rather be doing: Spending time with my wife and kids.


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